DEAVIA

FAQS

  1. Where do you ship?
    • Singapore only, for now.
  2. How much is shipping?
    • S$5 for orders below S$100; free local delivery for orders of S$100 or more.
  3. How long does delivery take?
    • [TBD – insert confirmed delivery target].
  4. Can I return or exchange an item?
    • We do not accept change-of-mind returns or exchanges. Please see our Returns & Exchanges Policy for defective, damaged or incorrect items.
  5. What if my item arrives damaged or incorrect?
    • Contact us as soon as possible, preferably within 48 hours, with your order number and clear photos / video.
  6. How do I choose my size?
    • Please refer to the Size Guide and any product-specific fit notes.
  7. Can I visit DEAVIA in person?
    • Yes. Visit us at 190 Clemenceau Ave, #02-13 Singapore Shopping Centre, Singapore 239924, 11am–10pm daily.
  8. How can I contact you?
    • Email admin@deavia.com or WhatsApp +65 8119 3265