1. Who We Are
DEAVIA is a brand operated by PRAXIOM PTE. LTD. (UEN: 202617323E), Singapore. This Privacy Policy explains how we collect, use, disclose and protect personal data when you use our website, place an order, create an account, contact us or otherwise interact with us.
2. Personal Data We May Collect
Depending on how you interact with us, we may collect your name, email address, phone number, billing and shipping addresses, account information, order and transaction details, customer service messages, device and or browser information, IP address, and website usage information. Payment information may be processed by third-party payment service providers.
3. How We Use Personal Data
We may use personal data to process and fulfil orders; arrange delivery; manage accounts; provide customer service; prevent fraud and protect our website; administer promotions; comply with legal and regulatory obligations; improve our website and services; and, where consent or another lawful basis applies, send marketing communications.
4. Disclosure to Service Providers
We may disclose relevant personal data to service providers that help us operate our business, such as website hosting and IT providers, payment processors, delivery / logistics providers, customer support providers, professional advisers and other parties where required or permitted by law.
5. Overseas Transfers
Some service providers may process personal data outside Singapore. Where required by applicable law, we will take reasonable steps to ensure that transferred personal data receives a standard of protection comparable to that under the Singapore PDPA.
6. Cookies and Similar Technologies
Our website may use essential cookies and other technologies required for site functionality, accounts, carts and checkout. We may also use analytics or advertising technologies. We will update our cookie disclosures and consent settings when additional tracking technologies are implemented.
7. Marketing
Submitting an enquiry or placing an order does not automatically mean that you agree to receive unrelated marketing. Where we offer newsletters or promotional messages, we will obtain or rely on the appropriate consent or basis and provide a way to opt out.
8. Retention and Security
We retain personal data only for as long as reasonably necessary for business, legal and operational purposes, and take reasonable administrative, technical and physical measures to protect personal data.
9. Access, Correction and Withdrawal of Consent
You may contact us to request access to or correction of your personal data, or to withdraw consent where applicable. Requests are subject to applicable law and may affect our ability to provide certain services.
10. Data Protection Contact
For privacy or personal data enquiries, contact: Data Protection Enquiries, PRAXIOM PTE. LTD., Email: admin@deavia.com, Address: 190 Clemenceau Ave, #02-13 Singapore Shopping Centre, Singapore 239924.
11. Updates
We may update this Privacy Policy from time to time. The latest version will be published on this website with an updated effective date.